Submitting a support request

You must be signed in to submit support requests in Help Center.

  1. Click Submit a request at the top of the page.

  2. If the CC option is enabled for the Help Center and you are signed in, you can add an email address to copy a user on the ticket. To copy multiple users, use a comma to separate each email address.

  3. Enter a subject and description of the problem.

     

  4. Tell us what part of the program are you experiencing the issue

  5. Add any attachments. such as screen captures to aid in describing your problem.

  6. Click Submit.

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